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Welcome to the Garden City Practice

Update on practice move - 15 April 2019

Work is progressing well and we will be opening the new building on Birdcroft Rd to patients on Monday 20 May 2019.  At this point we will close Guessens Road and Knightsfield surgeries.

We will be closing our Haldens branch surgery on Weds 20 March in readiness for the new move.

We will be holding extra sessions at our Knightsfield and Guessens Rd surgeries until we move so that we can offer the same level of access.

Please see the link to the right on "progress on our new building"

Welwyn Hatfield Council have helpfully provided an updated parking map for the new location - please open the link below:

WHC parking map Feb 2019

Transport links to new building

The practice is moving to Birdcroft Road (the former Parkway Clinic), WGC AL8 6EH mid May 2019.

We are delighted to announce that we will finally be moving to this purpose built NHS clinic in 3 months time.  It is 2 years since we carried out the patient consultation on this move and we have been battling to progress through NHS England bureaucracy to get to this point.  The great news is that we have secured approval from the top of NHS England and expect to move in 3 months time.  Attached is a link to a document that sets out a little more detail about the move.  You, as patients, deserve better and more appropriate buildings for your GP surgery.  Our doctors, nurses and non clinical staff all deserve better facilities too - and we are all very excited to be moving into a new building.  We will keep you updated via the website and newsletters as the building work develops.

Patient comms re new clinic on Birdcroft

General Data Protection Regulations - 25 May 2018

We have updated our Privacy Notice and a copy can be found on the separate section for My Care Record and Use of Your Data.

We have a separate statement for children.  As part of the new regulations that come into force on 25/5/18 we are removing mobile numbers from patients records when they are aged 16 and 17 and the mobile number clearly belongs to a parent.  If you would like this number re-instated on your medical records you will need to inform us.

Extended access

From April 2018 you will be able to access extended GP services between 6.30-8.00pm Mondays to Fridays and between 8.00am to 4.00pm on Saturdays and from 8.00am to 12.00pm on Sundays.  These extra appointments will all be at Spring House Medical Centre (across the road from the UCC - Ascots Lane AL7 4HL).  To find out more, or to book an appointment, please speak to one of our reception team or visit the following website:

Ephedra Healthcare Ltd - www.ephedrahealthcare.co.uk

It is likely that you will not see a GP or nurse from this practice at one of these appointments.  Do ask our reception team when you call whether you would like one of these Extended Access appointments.  There are a few same day appointments on Saturday and Sunday at the Extended Access hub - please call 01707 294 358 to book these.

We will still be open 3 out of 4 Saturday mornings at the Knightsfield surgery as usual.

Emergencies

In the case of life threatening emergencies then please continue to dial 999.

Life threatening emergencies are those such as sudden, severe chest pain, severe breathlessness, loss of power in a limb, loss of consciousness or severe bleeding.

 Named accountable GP

All patients are assigned a named, accountable GP when they join the practice who will have overall responsibility for the care and support that our surgery provides to you.  This does not prevent you from seeing any GP as you do at present and there is no change to how you access your GP and the choice you exercise.  When you next visit the practice do ask who your named, accountable GP is.  These details will also be printed on your prescriptions.

 

(Site updated 30/04/2019)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
 
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