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Welcome to the Garden City Practice

The practice has moved (update 20 May 2019)

The practice has moved to Birdcroft Rd, WGC AL8 6EH.

The Guessens Rd, Knightsfield and Haldens premises have now been closed and all services are operated from this new site.  See below for a few photographs of the new premises:

Entrancephoto 1photo 2photo 3

Please note that parking on Birdcroft is currently only for residents and blue badge holders.

Welwyn Hatfield Council have helpfully provided an updated parking map for the new location - please open the link below:

WHC parking map Feb 2019

Transport links to new building

General Data Protection Regulations - 25 May 2018

We have updated our Privacy Notice and a copy can be found on the separate section for My Care Record and Use of Your Data.

We have a separate statement for children.  As part of the new regulations that come into force on 25/5/18 we are removing mobile numbers from patients records when they are aged 16 and 17 and the mobile number clearly belongs to a parent.  If you would like this number re-instated on your medical records you will need to inform us.

Extended access

From April 2018 you will be able to access extended GP services between 6.30-8.00pm Mondays to Fridays and between 8.00am to 4.00pm on Saturdays and from 8.00am to 12.00pm on Sundays.  These extra appointments will all be at Spring House Medical Centre (across the road from the UCC - Ascots Lane AL7 4HL).  To find out more, or to book an appointment, please speak to one of our reception team or visit the following website:

Ephedra Healthcare Ltd - www.ephedrahealthcare.co.uk

It is likely that you will not see a GP or nurse from this practice at one of these appointments.  Do ask our reception team when you call whether you would like one of these Extended Access appointments.  There are a few same day appointments on Saturday and Sunday at the Extended Access hub - please call 01707 294 358 to book these.

We will still be open 3 out of 4 Saturday mornings at the Knightsfield surgery as usual.

Emergencies

In the case of life threatening emergencies then please continue to dial 999.

Life threatening emergencies are those such as sudden, severe chest pain, severe breathlessness, loss of power in a limb, loss of consciousness or severe bleeding.

 Named accountable GP

All patients are assigned a named, accountable GP when they join the practice who will have overall responsibility for the care and support that our surgery provides to you.  This does not prevent you from seeing any GP as you do at present and there is no change to how you access your GP and the choice you exercise.  When you next visit the practice do ask who your named, accountable GP is.  These details will also be printed on your prescriptions.

 

(Site updated 10/06/2019)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
 
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